Action on Reported Changes 430-05-65-15

(Revised 07/01/05 ML2972)

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The worker must document and act on all reported changes whether or not it affects the benefit.

 

If a household reports a change via voice-mail or e-mail on a weekend or holiday, the change is considered reported on the next working day.

 

If the household reports a change or the worker becomes aware of a change that clearly indicates the household is ineligible, the worker must send the appropriate advance notice to close the case.

 

Other changes must be acted on using the following procedures.